Privacy Policy

At Floral Haven Store, we nurture your privacy as carefully as we cultivate our drought-resistant succulents and pollinator-friendly perennials. This policy explains how we collect, protect, and use your personal information—with the same attention to detail we apply when packaging your yarrow roots and allium bulbs.

Information We Collect

Like selecting the perfect plants for your garden zone, we only gather what’s necessary to grow our services:

• Planting Details: Name, contact information, shipping address (as specific as your USDA hardiness zone)
• Garden Tools: Payment details processed through secure systems (never stored in our soil)
• Growth Patterns: Order history and preferences (to recommend companion plants)
• Digital Footprints: Browser data, IP address (like tracking sunlight for optimal growth)

How We Use Your Information

We tend to your data with the same care we give our hummingbird mint:

• Process orders as efficiently as our instant payment confirmations
• Improve our nursery offerings based on collective gardening trends
• Send seasonal care tips (only if you opt-in for our newsletter)
• Prevent fraudulent activity like deer-resistant plants deter pests

Data Sharing & Disclosure

We’re as selective about sharing data as we are about our plant suppliers:

• Shipping Partners: Only necessary delivery information, packaged as securely as our flower bulbs
• Payment Processors: Secure systems like Visa and PayPal handle transactions
• Legal Requirements: When required by law (as rarely as our desert plants need watering)

We never sell your information to third-party advertisers—your data isn’t for sale like our cottage garden plants.

Data Storage & Security

Your information is protected with multiple layers of security, like the natural defenses of our deer-resistant varieties:

• Encryption technology (stronger than crocus bulbs’ protective coating)
• Regular security audits (like checking plants for pests)
• Limited employee access (only those who need to know, like our gardening specialists)

We retain data only as long as necessary—like seasonal plants, not perennial.

Your Gardening Rights

You have control over your information, just as you control your garden layout:

• Access: Request a copy of your personal data (we’ll deliver it faster than our express shipping)
• Correction: Update inaccurate information (like adjusting plant care instructions)
• Deletion: Request removal under certain conditions (though some transaction records must remain like perennial roots)
• Opt-Out: Unsubscribe from marketing anytime (no hard feelings, just like plants that don’t thrive in your zone)

Cookie & Tracking Technology

Our website uses cookies—but only the digital kind, not the milkweed-loving insects:

• Essential Cookies: Keep your shopping cart intact, like biodegradable wraps protect roots
• Analytics Cookies: Help us understand visitor patterns like tracking pollinator activity
• Preference Cookies: Remember your settings (like your favorite plant categories)

You can manage cookies through your browser settings—we’ll respect your preferences like we respect each plant’s sunlight needs.

Policy Updates

This policy may grow and change like our living plants. Significant updates will be communicated as clearly as our planting instructions. The current version was last updated on January 1, 2023.